Privacy Policy

Pudgy Penguins Privacy Policy for www.pudgypenguins.com
Last Updated: October 02, 2026

We always aim to provide the best possible service at all times to you, our customer, and in doing so, we need to collect personal data such as your name, address and contact details. We take data protection very seriously. This Privacy Policy (“Privacy Policy”), set out below in detail, explains exactly how we collect, use, and process your personal data when you visit or make a purchase from the official Pudgy Penguins Official Shop at www.pudgypenguins.com (the “Site”).

This Privacy Policy describes:
The types of information we may collect or that you may provide when you register with, access, or use the Site.

Our practices for collecting, using, maintaining, processing, protecting, and disclosing that information.
This Privacy Policy applies only to information we collect on or through the Site and through our related marketing efforts. This Policy does not apply to information that we collect offline, or that you provide to or is collected by any third party, which may have their own privacy policies that we encourage you to read before providing your information on or through them.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. In using the Site, you agree to be bound by this Privacy Policy. If you do not accept the terms of this Privacy Policy, you may not access or use the Site and you should discontinue your use of it.

This Privacy Policy may change from time to time (see “Changes to Privacy Policy,” below). Your continued use of the Site after we revise this Privacy Policy means you accept those changes, so please check this Privacy Policy periodically for updates.

I. WHO WE ARE
This Privacy Policy governs the collection, use and processing of personal data—meaning any information that identifies or relates to an identifiable natural person—collected through any means, both actively and passively, including online via the Site and related platforms, from individuals located anywhere in the world (“you”), for the purpose of providing Pudgy Penguins’ products and services (collectively, the “Products and Services”).

In this Privacy Policy, “Pudgy Penguins,” “we” and “us” refers to Pudgy Penguins, Inc., a corporation registered in Delaware, United States, with a primary office address at 7390 NE 4 CT, Suite 103, Miami FL 33138.

II. CHANGES TO THE PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

The date that this Privacy Policy was last revised is identified at the top of the page.

III. PERSONAL INFORMATION WE COLLECT
We collect information from and about users of the Site in the following ways, each of which is addressed further below:

Directly from you when you provide it to us.
Automatically when you use the Site.
Through information and tracking technologies.
From third parties.

Information You Provide Directly to Us

When you download, register with, access, or use any aspect of the Site, we may ask you to provide the following types of information:

Information by which you may be personally identified, including but not limited to, your name, postal address, email address, and telephone number.
Payment information, including but not limited to, credit card information.

This information may be provided by you in the following ways:

Filling in forms on the Site. This includes information that you may provide when registering with, accessing, or using any aspect of the Site, when requesting further services, and when reporting problems with the Site.
Contacting us. This includes information you may provide when you correspond with us, including, but not limited to, email addresses and phone numbers.
Participating in surveys. This includes information you may provide when you respond to surveys that we might ask you to complete for research purposes.
Carrying out transactions. Details of transactions you carry out through the Site and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Site. We collect information to process your order, including your name, billing address, shipping address, payment information (including credit card numbers, email address, Metamask, Eth address and phone number, if provided for payment.)
Searching within the Site. This includes information you may provide when you perform search queries on the Site.

Please note that if you provide information for publication or display (“Posted”) on public areas of the Site or websites you access through the Site (collectively “User Contributions”), then your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions.

Automatic Collection through the Site
When you download, register with, access, or use any aspect of the Site, the Site may use technology to automatically collect:

Usage Details. When you access and use the Site, we may automatically collect certain details of your access to and use of the Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Site.
Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
Stored Information and Files. The Site may also access metadata and other information associated with other files stored on your device.

Our Use of Tracking Technology/Cookies

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Third Party Data Collection

When you use the Site or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

Advertisers, ad networks, and ad servers.
Analytics companies such as Google Analytics. Please see additional information below under “Sharing Your Personal Information”.
Your mobile device manufacturer.
Your mobile service provider.
Credit reference and fraud prevention agencies.

These third parties may use tracking technologies to collect information about you when you use the Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Our Site may contain links to other sites and applications/apps that are not operated by us. If you click a third-party link, you will be directed to that third party’s site or app. We strongly advise you to review the applicable privacy policy of every site or app that you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, apps or services that are linked from our Site.

IV. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use information that we collect about you or that you provide to us, including any personal information, to:

Provide you with the Site and its contents, and any other information, products, or services that you request from us.
Fulfill orders, provide service information and to fulfill any other purpose for which you provide it.
Remember you and view activity on our Site. If you have allowed access to cookies (please see our Cookie Policy) our Site will automatically recognize you the next time you visit and may pre-populate fields to make ordering easier and to improve your experience by directing you to information on our Site that we think will be of interest to you. We also gather details of your visits to our Site, including details of pages viewed, accessed or visited, your use of features on the Site, and the length of your visit. We might also contact you to remind you about items in your shopping basket which you have not checked out.
Process returns and address complaints and inquiries.
Communicate product offers, events and competitions. We will use contact details you have given us, along with any information you have given us about your gender or age, and information about your previous orders to send you information about our products, offers and events that we think will be of interest to you.
Update our records. We will periodically check that the personal information we store for the purpose of communicating with you is accurate. If you would like to update the personal information that we hold about you, please contact us to update your account information and/or update your preferences on our Site.
Legal purposes. We sometimes need to use personal information that we have gathered from you or third parties (such as law enforcement or credit reference agencies), or that you have provided to us, to comply with our legal obligations or for other legal reasons - for example to trace fraudulent transactions. We may also use your personal information where it is reasonable for us to do so and where there is no disadvantage to you.
Sales monitoring. We use your personal information to monitor our sales which enables us to continue to provide you with the products that you like
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections matters.
Notify you when updates for the Site are available, and of changes to any products or services we offer or provide though it.

In addition, the usage information we collect helps us to improve the Site and to deliver a better and more personalized experience by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize the Site according to your individual interests.
Speed up your searches.
Recognize you when you use the Site.
Screen for potential risk and fraud.
Understand and report browsing information. We will collect information, if available, about your operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
Optimize and test our system, including to curate, implement and test new systems or processes to provide a better user-experience and expand our digital offering.

We may use your information to contact you about goods and services that may be of interest to you, including our own goods and services or the goods and services (see “Marketing,” below).

We may use the information we collect to display links to third party sites. Even though we do not disclose your personal information to these parties, if you click on or otherwise interact with a link from a third party, they may assume that you meet their target criteria.

V. SHARING YOUR PERSONAL INFORMATION

Generally
We may share aggregated information about our users, and information that does not identify any individual. In addition, we may share personal information that we collect or you provide with the following types of third parties, in the following circumstances:

To contractors, service providers, and other third parties we use to support our business. This includes to service providers to make products and services available to you and to promote our products and services to you, such as our suppliers of IT and marketing services and courier companies for the delivery of the products which you have ordered from us, as well as prize providers when delivering a gift or prize to you
To third-party payment processors, when you choose to use their payment services.
To our corporate affiliates with the Igloo group.
We may also provide information as needed to a third party buyer or successor in connection with a merger, acquisition, consolidation, restructuring, the sale of substantially all of our shares and/or assets, or in connection with bankruptcy proceedings. reorganization, or other change of control events.
To comply with any court order, law, or legal process, including to respond to any legal, government or regulatory request.
To third parties to assist us to enforce our rights arising from any contracts entered into between you and us and for billing and collection. These third parties may include credit reference, fraud prevention, and law enforcement agencies where it is necessary for us to do so to enforce a legal obligation or otherwise where it is reasonable for us to do so for fraud protection and credit risk reduction.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Google Analytics
We share your personal information with third parties to help us understand your preferences and user history on the Site. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

Shopify
We use Shopify and Shopify Payments to help us process your Order Information, including to securely take your payment information and facilitate receipt of payment for anything you order from the Site, as well as handle shipping, and any returns, refunds and exchanges that you may request. We are not responsible for Shopify’s security and data privacy efforts generally, nor their specific efforts with regard to keeping your data secure and the handling of your data, though they represent that they are PCI compliant. You can read more about how Shopify Payments uses and secures your payment information here: https://www.shopify.com/security/pci-compliant and here https://www.shopify.com/legal/privacy.

Additional Information on Our Payment Processing
We may provide paid products and/or services within the Site. In that case, we use third-party services for payments processing (e.g., payment processors). The Company itself will not store or collect your payment card details. That information is provided directly by you to our third-party payment processors whose use of your personal information for such purposes is governed by their privacy policy. Payment processors are required by an industry self-governing body to adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

VI. MINORS AND THEIR PRIVACY RIGHTS; OUR AGE LIMITATIONS FOR THE SITE

The Site is not intended for individuals under the age of 18, and by your use of this Site you affirm that you are at least 18 years of age. We do not knowingly collect personal information from, or sell products or services to, children, but we do sell them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Site only with involvement and permission of a parent or guardian.

If we discover or are made aware that we have received personal information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will delete such information from our systems. If you are a parent or legal guardian of a child under the age of 18 and believe that your child has disclosed personal information to us, we welcome you contacting us as provided below so that we can address this and delete the information.

California residents under 18 years of age may have additional rights regarding the collection of their personal information. Please see “Your US California Privacy Rights” below for more information.

VII. YOUR US STATE PRIVACY RIGHTS

Generally speaking, we will work with you and respond to your requests for information concerning what data we have on file for you, to update or correct your information or your account, or if you wish to otherwise exercise your privacy rights in keeping with this Privacy Policy, regardless of where you live. However, U.S. state consumer privacy laws provide residents of certain states with additional, specific rights regarding our use of their personal information. These rights include the following:

California residents have the additional rights set forth in more detail in “Your US California Privacy Rights” below.

Residents of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia have rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information's nature and the processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for: targeted advertising (excluding Iowa); sales; or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The meaning of “sensitive personal information” differs in each of the above states. Generally, however, sensitive personal information means information that reveals a user’s racial or ethnic background; national origin; religious beliefs; mental or physical condition or diagnosis; sexual orientation; status as transgender or nonbinary; status as a victim of crime; citizenship or immigration status; precise geolocation data; or genetic or biometric data. We do not collect any of the foregoing types of sensitive personal information without your consent.

In addition, residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia have the right to appeal any decision that we make with regard to your exercise of any of your above-noted rights.
To exercise any of the above-noted rights or to appeal any decision that we make regarding the exercise of such rights, please contact us by one of the methods noted in the “How to Contact Us” section of this Privacy Policy.

VIII. YOUR US CALIFORNIA PRIVACY RIGHTS

Your CCPA Rights
Generally speaking, we will work with you and respond to your requests for information concerning what data we have on file for you, to update or correct your information or your account, or if you wish to otherwise exercise your privacy rights in keeping with this Privacy Policy, regardless of where you live. However, U.S. state consumer privacy laws provide residents of certain states with certain rights regarding our use of their personal information. Under the California Consumer Protection Act (“CCPA”), California consumers have additional, specific rights regarding their personal information, including:

The right to know the categories of personal information that the Company has collected and the categories of sources from which we obtained such information.
The right to know the Company’s business purposes for sharing personal information.
The right to know the categories of third parties with whom the Company shared personal information.
The right to know if we sold or disclosed your personal information for a business purpose, comprising two separate lists disclosing:
- 1. Any sales, which list identifies the personal information categories that each category of recipient purchased (note that we do not sell any personal information that we collect); and
- 2. Any disclosures for a business purpose, which list identifies the personal information categories that each category of recipient obtained.
The right to access the specific pieces of personal information that the Company has collected.
The right to correct personal information that the Company has collected.
The right to delete your personal information.
The right to not be discriminated against if you exercise your rights under the CCPA.

Please note that we only collect, use and store information for our own business purposes as has been specified in this Privacy Policy.

When we disclose your personal information to a third party for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

The Company does not sell personal information to third parties.

Exercising Your CCPA Rights and Choices
The sections below describe how you may exercise your rights under the CCPA.
Access to Specific Information and Data Portability Rights. You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and confirm your verifiable consumer request (see “How to Contact Us; Exercising Your Privacy Rights” below), we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we disclosed your personal information for a business purpose, a list disclosing the personal information categories that each category of recipient obtained.

As allowed by the CCPA, we do not provide these access and data portability rights for business-to-business personal information.

Deletion and Correction Request Rights. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (through the “Data Access Request Form” below), we will delete (and direct our service providers to delete) your personal information from our (and service provider) records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products or services to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another California consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with California consumer expectations based on your relationship with us, such as future field campaigns or product safety issues.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

As allowed by the CCPA, we do not provide these deletion rights for business-to-business personal information.

In addition, if you provide us with a verifiable consumer request to correct inaccurate personal information that we maintain about you, we will use commercially reasonable efforts to correct such information in accordance with your instructions.

Exercising Access, Data Portability, Deletion and Correction Rights. To exercise the access, data portability, deletion and correction rights described above, you should submit a verifiable consumer request to us by one of the methods outlined below in “How to Contact Us; Exercising Your Privacy Rights”.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of a minor child for whom you are a parent or legal guardian.

You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative, which may include:

Your name;
Your address;
Additional information depending upon the type of request and the sensitivity of the information involved with such request; and
Describe your request with sufficient detail to enable us to properly understand, evaluate and respond to such request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or your authority to make the request and confirm that the personal information involved with the request relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we will consider requests made through a password-protected online account that you maintain with us to be sufficiently verified when the request relates to personal information associated with that online account, provided such online account functionality is then made available by us on the Site.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Times
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an online account with us, we may deliver our written response to that online account, provided that such online account functionality is then made available by us on the Site. If you do not have an online account with us, or such functionality is not available for your online account we will deliver our written response by mail or electronically, at your option.

If we’re unable to comply with your request, the response we provide will also explain the reasons we cannot comply with the request. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of the above-noted rights, please contact us by one of the methods noted in the “How to Contact Us” section of this Privacy Policy. You are also free at any time to request that we stop using your personal information for marketing purposes by writing to one of the methods outlined below in the “How to Contact Us” section.

IX. YOUR EU & UK PRIVACY RIGHTS

Persons who are residents of any of the member countries of the European Union (“EU”), residents of the United Kingdom (the “UK”) or are other data subjects covered by either the EU’s General Data Protection Regulation, (EU) 2016/679 (the “EU GDPR”) or the United Kingdom GDPR (the “UK GDPR”, and collectively with the EU GDPR, the “GDPR”) have certain additional privacy rights under applicable law. The following provisions of this Privacy Policy provide an overview of these additional rights.

Legal Bases for Processing Personal Information
When processing your personal information, we may rely on one or more of the following legal bases (or other available legal grounds), depending on the circumstances:

Legitimate Interests. We may process your personal information where we have a legitimate interest in such processing for managing, operating or promoting our business, and that legitimate interest is not overridden by your interests, fundamental rights or freedoms.
Consent. We may process your personal information where you have consented to the processing.
Contractual Necessity. We may process your personal information where such processing is necessary in connection with any contract that we have with you.
Legal Requirements. We may process your personal information where such processing is required by applicable law.

Sharing with Third Parties
Your personal information will not be disclosed to third parties except for where it is necessary for fulfillment of our obligations to you or where we are obliged or permitted to do so by law (including, without limitation, through the terms of any agreement we may have with you), or where we make disclosures that are otherwise consistent with the uses described in this Policy.

We may also disclose any information (including personal information) relating to you to law enforcement authorities or any regulatory or government authority in response to any request or process of law.
We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets, or merge with another organization. The successor organization’s Privacy Policy would then control.

We will not sell or resell your personal information to any third parties but we may, if required for the purpose(s) for which your personal information was collected and processed, share it with our partners and/or service providers to enable them to provide their services to us or to you, as applicable.

Your Rights as an EU or UK Resident
As a resident of the EU or the UK you have a number of rights concerning your personal information that we have and use, including the following:

Right of Access. You have the right to be informed about what personal information we have about you and to a copy of this personal information.
Right to Rectification. You have the right to have any inaccurate personal information we have about you updated or corrected.
Right to Erasure. In certain circumstances you may request that we delete the personal information that we have about you.
Right to Complain. You have the right to lodge a complaint regarding the processing of your personal information to an applicable governmental or supervisory authority in your country.
Right to Withdraw Consent. Where processing of personal information is based on your consent, you have the right to withdraw such consent at any time.
Right to Object. When we rely on our legitimate interests to process your personal information, you have the right to object to such use and we will then discontinue such processing unless we can demonstrate an overriding legitimate interest in such processing.
Right to Restriction. You have the right to request that we stop using your personal information in certain circumstances including if you believe that the personal information we have about you is inaccurate or that our use of your personal information is unlawful. If you validly exercise this right, the Company will store your personal information and will not carry out any other processing until the issue is resolved.

X. YOUR CANADIAN PRIVACY RIGHTS

The following section (the “Canada Addendum”) applies solely to individuals who are located in Canada. If you are accessing our Site from Canada, you have rights under Canadian federal and provincial privacy laws including the Personal Information Protection and Electronic Documents Act (“PIPEDA”), the Alberta Personal Information Protection Act, the British Columbia Personal Information Protection Act, and Quebec’s Act respecting the protection of personal information in the private sector.

If you are a Canadian resident, we will only collect, use, and disclose your personal information if we have your consent, or as otherwise permitted or required by law. By using the Site you are providing your consent for your information to be collected, used, and disclosed in accordance with this Policy.

Your Choices

Where you have consented to receive marketing or promotional communications from us, you can always unsubscribe by using the link in the communication you receive from us or by contacting us in any of the ways offered in the “How to Contact Us” section. However, removal of such consent may prevent us from delivering certain services or products to you.

Your Rights: Access, Correction, and Challenging Compliance

Under Canadian law, you have the right to request access to your information and to make sure that the information we hold about you is correct. You also have the right to challenge our compliance with this Privacy Policy. Should you have any questions or concerns, would like to access or update your information, or if you would like any additional information about our privacy practices, please contact us in any of the ways offered in the “How to Contact Us” section.

While we will strive to address any concerns you have, you may also contact or file a complaint with the Office of the Privacy Commissioner of Canada by calling toll free to 1-800-282-1376.

XI. MARKETING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. If you opt-into receiving our email or SMS communications, we may send you qualifying marketing messages related to our products, promotions, and offers. We may send you information about our community events or other Pudgy Penguins-related news.

We also use cookies and similar technologies to collect information about shopping carts that have been initiated but not completed (“abandoned carts”). When a cart is considered abandoned, we may use this information to send reminder messages through available marketing channels, including email and SMS, if you have previously consented to receive these communications. These messages may include reminders about your cart as well as other qualifying offers.

You may opt out of these communications at any time. To stop receiving SMS messages, reply STOP to any SMS message you receive from us. To unsubscribe from marketing emails, click the unsubscribe link included at the bottom of our emails. You may also contact us directly in any of the ways offered in the “How to Contact Us” section, and we will adjust your account settings to opt-out for you.

We will not sell or share your SMS/text messaging opt-in data or consent to any third party for purposes unrelated to the services you have requested.

Sharing Personal Information of California Consumers for Direct Marketing Purposes. Before sharing personal information of California consumers with any third parties for direct marketing purposes we will obtain opt-in consent from the applicable California consumers and provide such California consumers with a cost-free method to opt out.

Information on Marketing Disclosures for California Residents. Our users who are California residents may request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us through any of the ways offered in the “How to Contact Us” section.

Do-Not-Track Disclosure. At this time, the Site is not set up to honor web browser do-not-track settings. Do-not-track is a privacy preference that users can set in their web browsers. When a user activates the do-not-track settings in browsers that offer this setting, the browser sends a message to websites or applications requesting them not to track the user.

Complaints. If you have any complaint about your use of the Site, you may contact us through any of the ways offered in the “How to Contact Us” section. In addition, though we will do our best to address any concerns you have, California residents may also file complaints with the Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs by postal mail at 1625 North Market Road, Suite N112, Sacramento, CA 95834 or by telephone at 800-952-5210.

XII. SECURITY

We have policies and technical and organizational measures in place which are intended to help safeguard and protect your personal information against unauthorized access, accidental loss, improper use and disclosure. However, you should be aware that information transmitted over the internet is not completely secure because of the nature of the internet and that systems and measures used to secure information are not flawless. For these reasons, although we will use reasonable efforts to protect your personal information, we do not warrant the security of personal information transmitted to or stored by us, and personal information that you transmit to us electronically is done at your own risk.

XIII. DATA RETENTION

Our policy is to retain personal information only for as long as is necessary to fulfill the reason for which the personal information was collected and as necessary to process such personal information. In addition to the above, we will retain your personal information for the purposes of satisfying any professional, legal, accounting or reporting requirements to which we are subject. To determine the appropriate retention period for personal information, we consider the scope, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of the personal information, the purposes for which we collected and processed your personal information and whether we can reasonably achieve those purposes through other means, as well as any applicable legal and professional requirements.

XIV. HOW TO CONTACT US; EXERCISING YOUR PRIVACY RIGHTS

Email Inquiries
To contact us about this Privacy Policy, if you have questions or comments about this Privacy Policy or our privacy practices, or if you would like to exercise any of your privacy rights, please feel free to contact us by e-mail at [email protected].

Data Access Request Form
You have the right to access, delete, or correct the personal information we collect about you. To submit a request regarding your data, please click the following link: https://form.typeform.com/to/yFr2QDED

Our Toll-Free Customer Service Number
You may also exercise your privacy rights by calling us directly at (305) 523-9560‬. Our customer service representatives are available during regular business hours, and they will follow-up with you if you leave a message and a way in which you can be contacted.

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